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Manufacturer Warranty Information

General Information:

Alfresco Home -  3 years frames and woven materials

California Umbrella - 1 year frames, 3 years fiberglass ribs, 5 years sunbrella fabrics, 6 months on sunline brand.

FOREVER PATIO - 7 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

HOSPITALITY RATTAN - 3 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

LLOYD FLANDERS - 3 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

NORTHCAPE INTERNATIONAL - 7 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

PANAMA JACK - 3 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

Real Flame - 90 Days.

SOURCE OUTDOOR - 3 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

SOUTH SEA RATTAN - 3 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

Sunvilla - 15 Years Frames. 5 Years Powder Coat Finish. 3 Years Wicker. 1 Year Cushions, Fabrics, Table Tops, Hardware

TORTUGA OUTDOOR - 3 Years Frames. 3 Years Wicker Weave. 1 Year Limited Warranty on Cushions.

ZUO MODERN - 1 Year Frames. 1 Year Wicker Weave.

Detailed Warranty Information:

Alfresco Home

Limited Residential Warranties:
Alfresco Home Everwoven™ All-Weather Wicker
furniture frames inclusive of the Everwoven™ 43
series is warranted against all manufacturer defects
in materials and workmanship as follows:
Three year limited warranty from the date of
purchase on frames and woven material. Frames
warranted against defects in material and
workmanship. Woven fibers warranted against
peeling, cracking or fading.


Damage to frames, welds, or fibers resulting
from improper assembly or exposure to water or
sub-freezing temperatures is not covered.
Normal wear and tear, improper assembly,
improper over winter care and frame rusting
is not covered. Chips, scratches, and damages
outside of normal wear and tear are not covered.
Paint peeling, cracking and blister for three years
from purchase date provided the item has not
been scratched or braised.


Fading and discoloration of fibers resulting from
exposure to the elements, oils, fluids, chemicals
or any other causes are not covered.
Exposure to the elements, mildew, improper
care, and normal wear and tear are not covered.
Strap seating is not covered under the warranty.
Glass table top damage regardless of the time
frame or occurrence is not warranted.
All warranty claims are made to the original
purchaser with proof of purchase.

 

 

California Umbrella

California Umbrella honors the following warranty to the original purchaser; 6 months on the Umbrella Frames from the Sunline Brand Product line that they will be free from defects in original material and workmanship, one (1) year limited warranty on California Umbrella Brand Frames, that they will be free from defects in original material and workmanship, 3 (three) Years on all California Umbrella Brand Fiberglass Ribs against breakage in stable climate conditions, 5 (five) or more years against Fade only for Sunbrella brand fabrics (contact California Umbrella for specific warranty information) . California Umbrella will repair or replace your product without any charge during the warranty period. Please contact us for warranty issues and we will issue a return authorization number. This warranty does not provide coverage of reimbursement for Shipping Costs, California Umbrella does not offer delivery services, or warranty for any shipping service, however, California Umbrella can arrange for shipping services to be rendered on behalf of a customer if it is requested. It is the receiving party’s responsibility to inspect the shipment for damaged or defective items. California Umbrella will only assume the cost of shipping on any items that arrive damaged or defective in original material and workmanship in the initial shipment, and only up to 15 (Fifteen) days after receipt of goods. Items that arrive damaged by the freight provider are not covered under California Umbrella’s Warranty. Any recovery for items damaged by a freight supplier must be addressed to the freight supplier. After the inspection period of time has lapsed, this warranty does not provide for any shipping costs for defective items, inbound and outbound freight charges apply for any warranty replacement that requires it. No warranty or returns will be granted without an approved return authorization number. Specifically excluded from this warranty are all failures caused by neglect of necessary care; unreasonable use; unexpected acts of nature (hurricanes, tornadoes, tropical storms, and any damage caused by wind). This warranty specifically excludes coverage for Fade resistance on Fabric covers on all products in the Sunline Brand product Line. Customers are responsible for safe storage of their Umbrellas at all times, especially when the climate reaches unsafe conditions. This warranty does not provide coverage of reimbursement for loss of use, time, Inconvenience, or any other possible costs associated with the use of a defective item.

All orders:

To ensure that your order, replacement, or warranty replacement is processed without delay we require:

1. A written purchase order from an authorized buyer including the purchase order number, if applicable.

2. Ship date and specific shipping instructions.

3. Our item style number, frame color (if applicable), fabric number, type and color.

4. Quantity of each style

5. Customer's name

6. Billing and Shipping Addresses (if different).

 

FOREVER PATIO

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of (7) seven years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of three (3) years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of three (3) years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of three (3) years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

HOSPITALITY RATTAN

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of (3) three years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of (3) three years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of (3) three years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of (3) three years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

LLOYD FLANDERS

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of three (3) years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of three (3) years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of three (3) years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of three (3) years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

NORTHCAPE INTERNATIONAL

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of (7) seven years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of three (3) years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of three (3) years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of three (3) years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

PANAMA JACK

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of (3) three years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of (3) three years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of (3) three years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of (3) three years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

Real Flame

 

Warranty

Jensen Metal Products, Inc., doing business as Real Flame®, warrants Real Flame vent-less fireplaces and accessories to be free from defects in parts and workmanship under normal use and service for a period of 90 days from the date of purchase. In the event of such defects Real Flame will, at its option, replace the defective product or refund the purchase price. The foregoing is the exclusive remedy and Real Flame disclaims all other warranties, including any implied warranty of merchantability or fitness for a particular purpose. In addition, Real Flame will not be responsible for consequential damages in excess of the purchase price of the product on which such liability is based. Electric fireplaces carry a one-year warranty on the electric firebox only.

Return Policy

You may return your purchase within 90 days of receipt for a refund of the purchase price excluding shipping costs and a 15% restocking fee. Customers are responsible for return shipping unless we agree to accept an item as defective or damaged. We will refund original shipping charges only if we made a shipping error.

All returned products must be 100% complete, adequately packaged in original packaging and in resalable condition. Products that have been assembled or modified will not be eligible for return. All items must be returned in their entirety, meaning all items included must be returned together, assuming they adhere to Real Flame’s return guidelines and policy below.

All returns will require a valid Return Merchandise Authorization number (RMA) issued by our customer service team at Real Flame. Please call 1-800-654-1704 to start your RMA process. Items returned without an RMA will not be considered for a refund. You have 90 days from the time you receive your shipment to request an RMA. The RMA will expire 15 days after it is issued and cannot be extended or re-issued. A valid RMA number must be written clearly on the shipping label or box. No refunds will be issued for incomplete or unauthorized returns.

Refunds will be issued after items arrive in our warehouse and are inspected. It may take three to five weeks from the date we receive an item for your account to be credited. Real Flame reserves the right to refuse any returned product. Please refer to our return guidelines for further information

 

SOURCE OUTDOOR

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of three (3) years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of three (3) years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of three (3) years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of three (3) years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

SOUTH SEA RATTAN

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of three (3) years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of three (3) years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of three (3) years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of three (3) years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

Sunvilla

 

15 YEAR LIMITED WARRANTY

SunVilla warrants SunVilla branded products to the original retail buyer if the furniture frames or welds fail structurally within fifteen (15) years from the date of purchase. SunVilla will repair or replace the part/piece at our discretion. Replacement will be in the original color and style whenever possible, however equal value replacement will be offered in the event of product discontinuance. SunVilla warrants the powder coat finish for five (5) years from the date of purchase including blistering or peeling. Warranty period is for three (3) years for the structural integrity of wicker and one (1) year for cushions, fabrics, table tops, hardware, bumpers, and umbrellas. This Limited Warranty applies to residential use only and does not apply to normal wear and tear or fading. 

 

 

TORTUGA OUTDOOR

Frames: The frames are made from high quality rust resistant materials and are warranted to be free from defects, workmanship and/or rust and deteriorization due to weather for a period of three (3) years from date of purchase. All of our furniture is made for outdoor use and will last for many years of use in any weather environment.

Finish: The finish is warranted against peeling, cracking, or blistering for a period of three (3) years provided the Product has not been scratched or abraded. Scratches and chips resulting from normal wear and tear on the finish are not covered under this limited warranty. Fading or discoloration of the finish as a result of exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. The furniture can be cleaned easily with regular soap and water.

Cushions (if applicable): Cushions are warranted for a period of one (1) year against separation at the seams, fading or discoloration. Any exposure to oils, spills, fluids, cleaners, chemicals, dirt, or burns is not covered under this limited warranty. Your cushions can be easily cleaned with warm soap and water and a soft bristle brush and rinsed with water.

Strap Suspension Seating (if applicable): Strap Suspension Seating is warranted for a period of three (3) years against separation, tearing or a loss of elasticity; provided, however, that only the suspension seat itself will be replaced under the terms of this limited warranty, not the entire frame. Fading or discoloration of the strap suspension seating resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty.

Resin Wicker: Straps and/or wicker weave are warranted for a period of three (3) years against separation, cracking or tearing. Fading or discoloration of the straps and/or wicker weave resulting from exposure to oils, spills, fluids, cleaners, or chemicals is not covered under this limited warranty. In addition, resin wicker that is cut or sliced by the customer during or after un-packaging is not covered under this limited warranty.

Umbrella (if applicable): Umbrellas frames are warranted for a period of one (1) year against manufacturers’ defects only. Umbrella bases (if available) are not covered under this limited warranty. Damage to the umbrella frames from sunlight, wind or other natural elements is not covered under this limited warranty.

 

WARRANTY EXCLUSIONS:

The following are not covered under the limited warranties set forth above: Products used for commercial, contract or any other non-residential purposes; Products which are clearance items, display models otherwise purchased on an "as is" basis; damage to the Product incurred during shipping; Products damaged by acts of nature, vandalism, fire, abuse, lack of proper care and maintenance, or improper assembly; fading or discoloration of the Product or any of its components resulting from exposure to oils, spills, fluids, cleaners, or chemicals; table top against breakage; buckling or splitting of tubing resulting from exposure to water and freezing temperatures; purchased or replacement parts; plastics. Also excluded: loss of use or time, inconvenience, money, travel, packaging or any other consequential or incidental damages. In no event shall the responsibility under this limited warranty exceed the value of the replacement Product. The limited warranties set forth herein are only made in favor of the original purchaser of the Product and only if the Product is purchased from one of our authorized retailers. The limited warranties with respect to the Product set forth herein are not transferable. All warranty claims must be submitted with a dated receipt of purchase within the warranty period, directly to the authorized retailer where the merchandise was purchased. For quality control purposes and verification, we reserve the right to request photographs of the damage item(s). If a product fails under the terms of our limited warranty set forth above, Modern Wicker will replace the item at no charge. Where the exact product is no longer available, we reserve the right to substitute a similar item. MODERN WICKER MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, EXCEPT AS OTHERWISE SET FORTH ABOVE. AND UNDER NO CIRCUMSTANCES SHALL BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSSES, DAMAGES OR EXPENSES, DIRECTLY OR INDIRECTLY ARISING FROM THE SALE, HANDLING OR USE OF THE PRODUCT. The terms of this limited warranty are subject to change without notice.

 

ZUO MODERN

ZUO MODERN CONTEMPORARY, INC. LIMITED WARRANTY

Zuo Modern Contemporary, Inc. ("Zuo") warrants that its furniture and accessories will be free from defects in

construction for a period of one year. Warranty coverage begins on the date the unit was originally sold by Zuo.

WARRANTY LIMITATIONS

Zuo's limited warranty does not cover defects, damages, or failure caused by the common carrier, user, or

other persons, pets, or rodents, or resulting from, without limitation, any of the following: careless handling,

modification of any type for any reason, incorrect use or any use in a manner inconsistent with the design of

the furniture or accessory (i.e., standing on a chair, which should only be used for seating), lack of routine

proper maintenance, use of abrasive or improper cleaners, or acts of God, such as lightning, floods,

earthquakes, etc.

In addition, ZUO WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or

losses from any cause including its own negligence, including without limitation loss of time, inconvenience, or

commercial loss.

This limited warranty does not include: labor, transportation, or other costs incurred in the shipment of the

original unit, or loss of use damage, including loss of sales, profit, or business advantage of any kind under any

circumstances. Furniture or accessories are excluded from warranty coverage if any addition, deletion, or

modification of any kind whatsoever has been made to the unit.

Zuo's liability hereunder shall not exceed the amount paid for the original piece of furniture or accessory. Zuo

will replace or repair the piece of furniture or the accessory at Zuo's option. Warranty coverage is provided in

the United States of America only.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

DISCLAIMED ALTOGETHER OR TO THE FULLEST EXTENT ALLOWED BY LAW. TO THE EXTENT THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

LEGALLY REQUIRED, THEY ARE LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN

NOTICE: This warranty gives you specific legal rights, and you may have other rights which vary from state to

state. There are no warranties applicable to Zuo products except as expressly stated herein or as implied by

applicable state and federal laws. Zuo is not responsible for any statements or representations made in any

form that go beyond, are broader than, or are inconsistent with this Limited Warranty.

WARRANTY SUPPORT

For damage and parts support contact the original retailer or online company while products are under warranty. For

product support out of warranty, parts@zuomod.com can be emailed.